About Our Company

The I.M.P.A.C.T. Training Group, Inc. is a professional training and consulting firm providing national seminars and workshops, onsite training, keynote presentations and coaching services in the areas of customer service, leadership, sales and recruiting strategies.

Our philosophy is to teach the core principles of the I.M.P.A.C.T. Training System: Innovation, Motivation, Preparation, Activation, Communication and Transformation, using proven skills, methods and techniques.

Our signature program, ”The Director of Impressions” Series, has helped organizations and individuals substantially increase their customer satisfaction levels above that of the competition by implementing a practical, easy-to-execute system.

The energetic style of our seminars is inspirational and motivating. Our knowledgeable trainers are both professionals in their fields and poised public speakers. You’ll leave the seminar with great ideas that you can apply immediately.

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Phone: 260.490.8686   Toll Free: 866.927.1009   Fax: 260.489.9149